Cancellation / Return (Refund / Exchange)

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The following conditions are as follows in our shop.

Please refrain from returning or exchanging at your convenience.

In the unlikely event that the product is defective or damaged, we will replace it with a non-defective product at our expense.

Please contact the following within 7 days after the item arrives.


[Available period]
If you contact us within 3 days after the item arrives

[Return shipping]
Our burden

[Correspondence conditions]
We will only accept returns of unopened and unused items if you contact us by phone within 3 days of arrival.
Please return it without any dirt or damage.

[Available period]

If you contact us within 3 days after the item arrives

【remarks】
If there is no same product, we will refund it.

■ Cancellation / Refund / Exchange Contact

【telephone number】
0261-85-5008

inquiry

■ Return address

【post code】
〒399-9301
【address】
4313-1 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Mountain Side 1F


● Specification changes The specifications of the product are subject to change without notice.
Please note that we cannot accept returns of products due to changes in specifications.
If you wish to return it, only if it is unopened and unused

Only those who contact us within 3 days of arrival,

We will accept returns at the customer's expense of shipping and handling.